RISA equips Digital Ambassadors with basic skills before their deployment

From August 6th to Saturday 2nd September 2023, a group of 541 Digital Ambassadors and supervisors has been trained on basic computer skills and online services delivery systems before they are deployed in various districts across the country. The closing cohort composed of 94 digital ambassadors was trained from Sunday August 27th to Saturday September 2nd at Fatima Hotel in Musanze.

Among the content they are trained on, include basic computer and ICT skills, personal data protection and privacy law, irembo platform and e- government services, Public Key Infrastructure and digital certificate usage, etc.

The Digital Ambassadors Program (DAP) is an apprenticeship government program led by RISA with the goal of increasing the number of digitally literate citizens and promoting their use of e-services. The program also creates opportunities for the youth to upskill, gain work experience and contribute to the development of their local communities. The initiative is in line with the Government agenda NST1 of achieving 100% youth and 60% adult digital literacy rate by 2024. Through this program, citizens are trained to navigate smart devices and use e-Government services, access financial services, use digital technology to do business, online safety skills needed to digitally transact and more.

Digital Ambassadors program started in 2017 to increase the digital literacy of Rwandan citizens, and their resulting access and use of online systems and services.

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